All you need to do is select a UK or international telephone number to use with this service, and specify precisely how you would like calls to be handled. If you want your callers to be greeted with a message, this can be uploaded as a recording or using our ‘text to voice’ online service. You can also upload hold music.
By using the Callagenix group divert service callers should never hear an engaged tone ensuring that callers are always connected straight through to you.
All incoming calls will be identified as voice or fax calls and redirected appropriately, based on the criteria you have specified.
If you need to add or remove numbers from hunt groups, change redirect numbers or alter the service in any way; you can do this easily using our online management system.
If you are interested in the Call Queue Service, please call us 0870 626 0626.
+44 (0) 870 626 0626